Terms & Conditions — NexPay

These Terms & Conditions (“Terms”) govern your access and use of NexPay services. By registering, accessing, or using NexPay, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using NexPay services, you confirm that you have read, understood, and agreed to these Terms.

If you do not agree, you must not use our services.

2. Eligibility

To use NexPay, you must:

  • Be a legally registered business or authorized individual
  • Provide accurate and complete information
  • Comply with applicable laws and regulations

We reserve the right to reject or suspend accounts that do not meet eligibility requirements.

3. Services Overview

NexPay provides payment infrastructure services including:

  • Payment processing
  • Payout services
  • Payment links
  • Card issuing (where applicable)
  • Embedded wallet functionality

Services may vary based on your account type and region.

4. Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities under your account
  • Ensuring your account information is accurate and up to date

Any unauthorized use must be reported immediately.

5. Payments & Fees

  • Fees may apply depending on your selected plan or services used
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to update pricing with prior notice

6. Prohibited Activities

You agree not to use NexPay for:

  • Fraudulent or illegal transactions
  • Money laundering or terrorist financing
  • Unauthorized financial activity
  • Violation of any applicable laws or regulations

We reserve the right to suspend or terminate accounts involved in suspicious activity.

7. Payouts & Settlements

  • Payout timelines may vary depending on transaction type and risk checks
  • NexPay may delay or hold funds for compliance or security reasons
  • All settlements are subject to verification and risk review processes

8. Security & Compliance

We implement security measures to protect transactions, user data, and financial operations.

However, you are responsible for securing your own systems and access credentials.

9. Suspension & Termination

We may suspend or terminate your account if:

  • You violate these Terms
  • Suspicious or fraudulent activity is detected
  • Required compliance information is not provided

10. Limitation of Liability

NexPay is not liable for:

  • Indirect or incidental damages
  • Loss of business or revenue due to service interruptions
  • Issues caused by third-party services or integrations

11. Changes to Terms

We may update these Terms at any time. Continued use of NexPay after updates means you accept the revised Terms.

12. Contact Information

If you have questions about these Terms, contact us:

Business: NexPay
Address: [ 38-3 JALAN RADIN ANUM, BANDAR BARU SRI PETALING, 57000 KUALA LUMPUR, W.P. KUALA LUMPUR ]